Shipping Policy

Effective Date: 01 Jan 2025

At Recalibrate Me, we strive to deliver your order quickly and reliably. This policy outlines everything you need to know about our shipping process.

1. Shipping Locations

We ship to most countries worldwide. If your location is not available at checkout, please contact us at enquiries@recalibrateme.com for assistance.

2. Processing Times

  • Orders are processed within 1 to 2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Options and Costs

  • Shipping options, costs, and estimated delivery times will be displayed at checkout based on your location.
  • Free shipping may be available for all orders

4. Delivery Times

Estimated delivery times depend on your chosen shipping method and location:

  • Handling Time: 1 to 2 business days
  • Transit Time: 5 to 7 business days
  • Total Delivery Time: 6 to 9 business days

5. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor its progress.

6. Shipping Restrictions

  • We are unable to ship to P.O. boxes or certain restricted locations.
  • Import duties, taxes, or customs fees may apply for international orders. These charges are the customer’s responsibility.

7. Lost or Delayed Shipments

If your order is delayed or lost:

  • Contact us at enquiries@recalibrateme.com with your order number.
  • We will work with the carrier to resolve the issue as quickly as possible.

8. Damaged Items

If your order arrives damaged:

  • Please contact us immediately at enquiries@recalibrateme.com with photos of the damage.
  • We will arrange for a replacement or refund at no additional cost to you.

9. Changes to This Policy

We may update this Shipping Policy to reflect changes in our services or shipping rates. Any updates will be posted on this page with the effective date.

10. Contact Us

If you have any questions about our Shipping Policy, feel free to reach out:

FOR MORE INFORMATION:

Business Name: Recalibrate Me LTD
Business Hours: 9:00 AM to 4:00 PM (Monday - Friday)
Business Contact: +44 (792) 242-3222
Business Email: enquiries@recalibrateme.com
Business Address: 57 Rathbone Place, London, W1T1JU, United Kingdom

Sustainability

At Recalibrate Me, we are committed to sustainability as part of our mission to promote long-term health and well-being. We believe that taking care of the environment is essential for creating a healthier future, which is why we use recyclable packaging across our entire product range. By prioritising eco-friendly materials, we reduce waste and minimise our impact on the planet, ensuring that our commitment to quality extends beyond our supplements to the way they are delivered. Our dedication to sustainability is an important part of how we contribute to a better, healthier world.